Who to Call
Below is a list of key numbers in several local, county, and state agencies that may be able to assist you with specific problems. Use this directory in you neighborhood watch to help each other solve problems that may come up in the neighborhood.
Police Department
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Call the lower ranking officer to begin with and explain the problem in detail in a clear and calm matter. If the officer that you are talking to cannot help with the problem ask him or her for advice on whom you should contact. |
POLICE EMERGENCY 911
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Any calls that are not of an emergency nature but you still need police service can be called in on a non emergency number. |
Non Emergency Police Number 712-328-5737
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Uniform Division
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This division is the uniform patrol cars. It is the officers that respond to 911 calls and do routine patrol. Shift commanders, who are lieutenants, are in charge of all three shifts. There are two sergeants on each shift also who are first line supervisors. Start with the Sergeants with a problem. The sergeants and lieutenants go out on the street quite often so leave a message on voice mail. |
Sergeants 712-328-4761
Their hours are:
6:30 AM to 2:30 PM
2:30 PM to 10:30 PM
10:30 PM to 6:30 AM |
Uniform Shift
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Lieutenants Office |
Phone 712-328-4734
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Uniform Division Commander The Uniform Division Commander, who is a Captain, is in charge of the uniform division overall. His hours are Monday through Friday. 7:00 AM to 3:00 PM. |
Phone 712-328-4705
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Community Services Section
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Community Services Section This section acts as a liaison with the community. The officers assigned to this unit do crime prevention programs in the community. It also includes the Citizen Police Academy, the Crime Free Multi Housing Program and others.
The Police Area Representives (PAR) also work out of this office. PAR officers are assigned to do problem solving in the neighborhoods.
This section is supervised by a Sergeant. There is one community services officer and three PAR officers. |
Phone 712-329-1825
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Mark G. Alba
Community Services Officer |
Phone 712-329-1825
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Officer Dan Kelley
PAR Area #1 |
Phone 712-329-1858
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Officer Robert Jepson
PAR Area #2 |
Phone 712-329-1859
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Officer Chad Geer
PAR Area #3 |
Phone 712-328-4983
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No officer at this time
PAR Area #4 |
Phone
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Traffic Division / Special Operations
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Traffic Unit Generally handle all duties related to traffic enforcement including special events. If there is a traffic problem call this unit. There are traffic officers working between the hours of 7:00 AM and 11:00 PM. A sergeant supervises this unit. |
Phone 712-328-4948
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Criminal Investigation Division
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This division has the responsibility of following up on all active cases within the police department. If you have any questions about the status of a criminal case call this division. It is supervised by two sergeants and a captain. Call the sergeants first with any problems. |
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Criminal Investigation Division Sergeants |
Phone 712-328-4765 or 712-326-2509
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Criminal Investigation Division Commander |
Phone 712-328-4708
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Vice and Narcotics Section
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Vice and Narcotics This unit is responsible for investigation into narcotics and vice violations. It is supervised by a sergeant and a lieutenant. Their hours vary greatly so leave a message on voice mail. |
Phone 712-328-4712
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OTHER CITY OFFICES
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Generally the below offices keep regular business hours. |
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Animal Control Anything to do with problems with animals including barking dogs or dogs that run loose. Animal Control is in operation for nuisance problems 8:00 AM until 5:00 PM. Problems that occur outside of these hours can be addressed by them during the day hours. Call them for more information. |
Phone 712-328-4656
Council Bluffs Health Dept. Animal Control Web site
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Fire Department The fire department is responsible for the investigation on any arson case. They also have the Emergency Care Division which includes the rescue squads. |
FOR A FIRE OR MEDICAL EMERGENCY 911
Council Bluffs Fire Dept. Web site
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Fire Marshall/Inspector |
Phone 712-328-4671
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Emergency Care Division |
Phone 712-328-4622
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